Volga region state university of service

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Mission

VRSUS Mission 

Development of professional education according to Russian and European standards of staff training for the service sphere effective realization of innovations in the science and education.

VRSUS Values 

Students, Postgraduates, Aspirants, Doctors of the university – high-qualified and cultural people, who get qualified education in accordance with the modern requirements due to the level of their education.

The professors and lecturers and administrative staff with high professionalism and ethic skills are following and increasing the VRSUS traditions of development of high school and science in Russia and in the world educational sphere as the whole.

Policy and purposes of Volga Region State University of Service

The strategic purpose of the university in the sphere of education is increasing availability of quality education in accordance with the requirements of innovative development of economics required by the modern society and each citizen.

All our forces are to be aimed on the training the graduate to become intelligent and skilled professional with wide outlook and high culture, patriot of the university and our country.

A high quality of training for development of service sphere for the university is a strategic indicator and the guarantee of wellbeing and development of the staff and each employee in particular.

We aim to become leaders in specialists training for development of service sphere in the Volga region, mostly to satisfy the inquiries of consumers, quickly to react to conjuncture changes of work market conditions and the market of educational services.

We are the participant of the National scientific and educational innovative and technological consortium of higher education institutions of service, we unite efforts of educational institutions, scientific institutions, employers, we involve them in the policy of quality training ensuring for development of service sphere through the network interaction.

Teachers, university staff and the students are the partners in the realization and improvement of quality management system of university which is developed and introduced for the purpose to increase consumers’ satisfaction and management realization of numerous interconnected kinds of university activities.

The action of quality management system extends on the educational activity for the programs of the higher professional, additional, postgraduate education according to the license, to management of innovative and research activity, teaching and educational processes, including university branch in Syzran.


Quality Management System

The quality management system of Volga Region State University of Service is developed, introduced and certificated due to the requirements of GOST P ISO 9001-2008 (ISO 9001:2008). In November, 2010 the university passed the recertification of the quality management system, ROSS RU.ИС20.К00473 certificate.

The university sets as the purpose to increase consumers’ satisfaction by means of effective application of quality management system, including processes of its improvement and ensuring compliance to the consumers’ requirements and the requirements of the state educational standards of higher education.

Action of quality management system extends on the educational activities for the programs of the higher professional, additional, postgraduate education according to the license, to management of innovative and research activity, teaching and educational process.

The council on the quality is created at the VRSUS whose main objective is decision-making in the field of quality for graduates’ preparation. The department of quality education coordinates work on providing and education quality management at the university.

Having reached serious successes in improvement of quality of educational services at the expense of effective management, the university tested a self-image method by criteria of the European Foundation for Quality Management (EFQM) model. On December 15, 2009. The All-Russian Organization of Quality (The national partner organization EFQM) awarded the certificate of the European fund of quality management (Brussels) level Public Educational Institution of Higher Professional Education Volga Region State University of Service «Aspiration to Perfection». Besides, the university is included in the register of successful organizations EFQM HEC which is placed on an official site and which is available to all interested parties.